Support

Get help with Plan@Job

Email support@planajob.com and a person will read it. If you are signed in, the Help section inside your portal covers the common questions first.

What to tell us

The more of this you include, the fewer rounds it takes:

  • The email address you sign in with, and your company name.
  • The job or quote reference if your question is about one, for example PJ-000123.
  • What you were trying to do, and what happened instead.
  • A screenshot or photo, if it is something you can see.

Connected AI apps

Plan@Job can be connected to a compatible AI assistant such as ChatGPT or Claude. Setup instructions are here. A contractor account can review or disconnect a connection at any time under Settings, AI connections; disconnecting takes effect immediately. Section 6 of our privacy policy explains what a connected app can and cannot see.

Your data

To access, correct, export or delete your personal data, email support@planajob.com or see deleting your data. Our privacy policy sets out what we hold and for how long.

Who you are dealing with

Planajob Ltd, registered in England and Wales, company number 16872267. Office 1782, 60 Tottenham Court Road, Fitzrovia, London W1T 2EW, United Kingdom.