Updated 14 September 2026. Plan@Job is AI-powered project and operations management for construction and property businesses. It connects project delivery, operator teams, subcontractor workflows and client communication, with named AI colleagues supporting defined administrative tasks.
Plan@Job grew around property maintenance. That remains a useful part of the product, but describing the entire platform as a repairs desk leaves out project stages, operator workflows and the AI team.
Availability for readers in New Zealand
This guide explains the UK product for readers in New Zealand. The New Zealand market page currently uses an account-reservation journey. Check that page for local availability; do not assume UK features, bank connections or access terms are available in your market.
See your market's operator page and property-manager page before choosing an account. This article explains the product's roles and workflows rather than promising a complete replacement for every accounting, leasing or project-control system.
Who uses Plan@Job?
A main contractor commissions work from an operator. The operator is the contractor business managing delivery, including its subcontractors and in-house team. A subcontractor is an external business carrying out an assigned scope; an operative is an individual on the delivery team.
Property managers, landlords and other clients can also commission operators. In the current main-contractor client workflow, access starts with the relevant job link shared by the operator. The portal shows saved or requested jobs rather than automatically exposing every company project.
Project management behind the agreed work
An operator can split a job into internal stages, with scope, planned dates, progress and costs. Those stages organise the delivery across trades or the in-house team. The client sees the overall scope and price agreed with the operator, along with the information and evidence shared through the client workflow.
Internal planning does not automatically authorise separate phase invoices or change the client agreement. The operator coordinates sequencing and makes the commercial decisions. See the project-management explanation.
Hire AI colleagues for specific jobs
Sophie Bennett helps clarify existing job briefs and gather missing information. Daniel Reed supports eligible subcontractor sharing, quote and proposed-date follow-ups, and a morning brief. Maya Collins prepares deposits and overdue-payment actions for approval.
Their roles have defined permissions and prerequisites. The team supervises activity and retains price, award and financial decisions. Quiet hours and operating limits apply. These are software colleagues supporting the operator, not a separate business supplying a managed service. Meet the AI team.
Property workflows beyond repairs
The UK property-management workflow brings together property records, documents, repair jobs, quotes and completion evidence. Rent Book adds weekly or monthly tenancy balances, statement imports, payment matching and unmatched-item review.
The rent money moves from tenant bank to manager bank. Rent Book records and reconciles payments; it does not hold the rent or initiate Direct Debit collection. Bank connections depend on supported account setup. Automatic tenant reminders and tenant-facing rent links are not included in the workflow described here.
Quotes, checks and responsibility
The operator and client review the relevant commercial terms and evidence. Subcontractors may submit prices before completing vetting in supported workflows, so it is inaccurate to say that every participant must be fully vetted before any quote can be submitted. Review the appropriate checks and approval requirements for the stage of work involved.
AI supports administration. It does not certify legal compliance, guarantee payment or remove the operator's responsibility for delivery.
Common questions
Is Plan@Job only a property-maintenance tool?
No. Its current positioning covers project and operations management for construction and property, including operator workflows and AI staff. Maintenance remains an important use case.
Is an operator a new account I need to create?
Operator describes the existing contractor account that manages clients, subcontractors and delivery. Existing users keep that account.
Does an AI colleague run the whole project independently?
No. Each role supports defined tasks. Your team supervises the work, resolves exceptions and makes the decisions that require approval.